1. Who we are

LASIK Plus Day Surgical Center (“LASIK Plus”, “we”, “us”) is a licensed medical facility at Villa 4, Jumeirah 1, Dubai, UAE.

We are committed to protecting the privacy and security of your

personal and health information in accordance with UAE Federal Decree-Law No. 45 of 2021 on

the Protection of Personal Data (PDPL) and applicable Dubai Health Authority (DHA)

regulations.

2. Information we collect

Identity and contact data (name, Emirates ID/passport, date of birth, phone, email, address);

health data (medical history, examination and diagnostic results, treatment and surgical records,

prescriptions, clinical images — treated as sensitive personal data); financial data (billing,

insurance, payment records); and website data (form submissions and standard technical data

such as cookies and IP address).

3. How we use your information

To provide medical care; to schedule and manage appointments; to process payments and

insurance claims; to communicate results, reminders and follow-up care; to meet our legal,

regulatory and DHA obligations; and, only with your consent, to send clinic updates or offers.

4. Legal basis & consent

We process your health data to provide medical care and to meet legal obligations. Where we

rely on your consent (for example, marketing), you may withdraw it at any time by contacting us.

5. How we share your information

We do not sell your data. We share it only with treating clinicians and staff involved in your care;

your insurer (where used); laboratories or specialists you are referred to; regulatory authorities

where legally required; and trusted service providers bound by confidentiality obligations.

6. Data security & retention

We apply appropriate technical and organisational safeguards to protect your data. Medical

records are retained for the period required under DHA regulations and UAE law.

7. Your rights

Subject to UAE law, you may access your personal data, request correction or deletion where

permissible, object to certain processing, and withdraw consent. To exercise these rights,

contact us using the details below.

8. Cookies

Our website uses cookies to function correctly and to understand how visitors use the site. You

can control cookies through your browser settings.

9. Contact us

For any privacy question or to exercise your rights: [info@lasikplus.ae] · +971 4 272 0049 · Villa

4, Jumeirah 1, Dubai, UAE.